24/7 Monitoring & Response

Our monitored alarm systems work to ensure there is effective and fast action any time the system is triggered.

As our system is more than just simply reporting and notifying an incident has taken place, we ensure fast action on providing any back up services including a manguard security officer or the emergency services when required. Even if you’re not at home, we will contact your keyholders as soon as an alarm is raised, so you can trust that we are always there to take care of your security needs.

Continuous protection

Working 24/7, our trained professionals at the monitoring station are reacting to alerts and triggers around the clock. We provide you with continuous protection, monitoring, and support when you need us most.

Quick response

With hands-on access to manguard security officers and the emergency services, we ensure the correct support and assistance gets to your property quickly when required. We have our own network of nationwide manguard security officers who are on hand to assist you day and night.

Why our manguard service?

Protect & Serve customers benefit from a guaranteed manguard security officer response to your property in the event of an activation. Situated across the UK, our network of security officers is always on hand to provide support for you and your property and request further assistance from emergency services if required.

Monitor your home with your mobile

We are committed to providing our customers with products that utilise the latest technology capabilities. With our smartphone app you can manage your system from anywhere in the world and view live streams of any video recording devices you have set up within your home security system.

Medical emergency

For families especially with vulnerable relatives, setting up a Protect & Serve security system in their home not only protects them from crime, but can aid them in a medical emergency. Our system comes with a medical emergency button, which upon activation, triggers emergency service response. Available 24/7, this service offers reassuring contact in a medical emergency.

Fire response

Our advanced fire response works even when intruder devices are turned off. Smoke, fire, and carbon monoxide detectors work 24/7 in your home to alert you of potential dangers day and night. If an emergency arises, our monitoring station can call for the fire brigade to respond to smoke, fire, and/or carbon monoxide risks.

Keyholder response

With each Protect & Serve security system, nominated keyholders are selected during installation and identified as key people to get hold of if an emergency occurs. Once an alarm trigger has been verified, the nominated keyholders are contacted by the monitoring station and supported by a manguard security officer if necessary. This service is available to you 24 hours per day.

Complete protection with a Monitored Alarm Security System and CCTV

To achieve the ultimate enhancement of security in your home, combining a 24-hour monitored alarm with a CCTV system gives you and your family a safe and secure home. We are committed to providing our customers with the opportunity to implement the latest technology into their homes, especially with the rise in popularity of smart-home technology. Combining both alarm and CCTV systems is beneficial because they are both great deterrents, can be used as evidence in criminal cases, and allows you to watch and control your home security system wherever you are.


“Great service from Protect and Serve! From a quick, efficient, and tidy installation of my house alarm through to a prompt and helpful response from the technical department when required – being a customer has been a trouble-free process.”

Steve Meeson, Great Barr, Birmingham

“We wanted to thank you at Protect & Serve for a speedy, efficient and friendly service. We will happily be recommending you to other people.”

Naresh Kainth, Sutton Coldfield

“Thanks for the outstanding service. Protect and Serve came and showed us their exciting new system and gave us a demo prior to installation. The engineer who came to fit it was very efficient and gave us detailed instruction on using it so that we were left confident and safe in the knowledge our home was protected.”

Conway Family, Sutton Coldfield

We provide a smart and comprehensive solution to everyone, no matter what age or location across the UK to protect, monitor and respond.