protect & serve coronavirus

Following the latest government guidelines, Protect and Serve has taken the decision to close its offices so that staff are able to work remotely.

The move comes having closely monitored developments nationally with respect to the Coronavirus (COVID-19).

During this pandemic, our customers remain our priority and we will be available on the telephone or via email to handle any queries regarding your security systems.

Our contact number for general enquiries is 0333 666 2121 or our e-mail is

For safety reasons, we have to limit home visits, however these can be arranged if you have an issue with your alarm or medical pendant.

For any emergencies out of hours please call 07899 986664.

We will also have very limited access to postal correspondence whilst the offices are closed.

Protect and Serve is committed to continuing to provide the exceptional service and support that we are renowned for, and we will continue to provide updates on the situation as soon as we are aware of any updates to the guidelines.

If you have questions or concerns about your alarm or require assistance please get in touch with us and we will be happy to help.

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